Service Agreement

last updated - February 20, 2026

Welcome!

Why You’re Reading this Document

The following Service Agreement (the “Agreement”) will clearly communicate our expectations in working together. Please raise any questions you have before signing to make sure we are on the same page moving forward. Let’s do this!

In exchange for agreeing to work together with Soulpture, you agree to be bound by the following conditions:

Contractual Terms

1. Parties. This Agreement is made between Soulpture Soulutions Ltd. Liability Co., a limited liability company based in the State of Colorado (“Soulpture”, “us”, “we”, and “our”) and you, the undersigned (electronically or by hand) or person who has clicked “I Agree” to this Agreement (“you” and “your”).

2. Our Commitment to You. We promise to provide you with the Service(s) you schedule/purchase as listed on our website and/or social media, which may include: energy work, spiritual development, crystal therapy, mindset coaching, Tarot reading, intuitive development, and/or any combination of these Services. Additionally, here is what you can expect from us:

    2.1. We will be prepared and on time for your session.

    2.2. We will guide you to interpret and understand information and insights and hold space to facilitate the process for self-healing. It is important to understand that, as practitioners, we are not fortune tellers or healers, rather guides and facilitators.

    2.3. We will talk with you and ask you questions, holding a safe space for dialogue, rather than talking at you or performing a monologue. Our time together is not a passive process.

    2.4. We will share all information and insights we receive from any and all sources we receive. Please note that, while we do not claim to be psychic, we may sometimes receive information and insights psychically from guides, spirits, energies, and the like. In this event, we will always ask for your consent to know psychic information/insights before sharing them with you.

    2.5. We will be honest with you, supportive, and non-judgmental.

    2.6. We will not tell you what to do. Any information, insights, ideas, opinions, and/or suggestions provided during Services are for you to evaluate and decide for yourself if they are in your best interest. It is important to step into the power of your own authority and take responsibility for your own actions. Again, as practitioners, we are not fortune tellers or healers, rather guides and facilitators.

3. What We Expect of You. Just as you are investing in us, we are also investing time and energy in you. For you to gain the most from our practice together and the Services, here is what we expect of you:

    3.1. Be on time for us. Time integrity and keeping your word is important. If you are late, it deducts from our time together. Please arrive on time, honor the length of the Services and the cancellation policy detailed in section 6 below.

    3.2. Be present with us. Please silence your mobile and/or other digital devices as possible, and be prepared to engage in the Service. If having a distance service, find a comfortable, quiet space where you will not be disturbed or interrupted. Our time together is not passive. The clearer, more detailed, and focused you are, the clearer, more detailed, and focused our time together will be.

    3.3. Be honest with us. If something is not resonating or making sense to you, please let us know so that we may consider alternate approaches and perspectives. Please also keep in mind that it may be possible for delayed connections/understandings. What may not resonate today, may resonate tomorrow. Additionally, during an energy work service, if you experience any discomfort or pain, be upfront and honest with us. Let us know immediately. We take your safety and wellness very seriously.

4. Term and Termination. The term of this Agreement will begin on the date of execution by both parties and will continue for the duration of the Services as agreed upon between you and Soulpture (the “Term”).

    4.1. The Agreement may be terminated by either party at any time according to our cancellation and refund policy detailed in section 6 below.

    4.2. We reserve the right to terminate this Agreement immediately and refuse services in the event that there is any disrespectful, dishonest or harmful behavior on your part. We take this very seriously as respect and kindness are the cornerstone of all relationships.

5. Payment. Payment must be made at time of Service booking. Details and costs of/for Services are listed on our website and/or social media and made available when scheduling/purchasing a Service.

6. Cancellations and Refunds. Integrity and keeping your word are the cornerstones of all success. With that in mind, this is how we’ve drafted our cancellation and refund policy:

    6.1. Refunds. Our refund policy for any of the Services or Products sold on the Site is as follows:

        6.1.1. Distance and In-Person Services. Distance and In-Person Services canceled more than 72 hours before scheduled time will be refunded, minus payment processing fees. Cancellations made between 72 hours and 24 hours before scheduled time will have 50% refunded, minus payment processing fees. Cancellations made less than 24 hours before scheduled time will be non-refundable.

            6.1.1.1. No Shows. No show appointments are non-refundable. For sessions 45 minutes or longer, if you are more than 20 minutes late, the appointment is considered no show. For sessions 30 minutes or shorter, if you are more than 10 minutes late, the appointment is considered no show. No show appointments may not be rescheduled unless proof of extenuating circumstances, which will be reviewed and approved or denied on a case-by-case basis, at the sole discretion of Soulpture.

            6.1.1.2. Not Right Practitioner. If, during a Service, our practitioners determine that they are not the right practitioner for you and/or are unable to provide Services for you, you will be refunded, minus payment processing fees.

        6.1.2. Asynchronous Services. Asynchronous and Pre-recorded Services are non-refundable. Once you have submitted your request, complete with in-take form and payment, work has begun on your Service and will be delivered via email within 14 days of Service receipt. To ensure you request the right Service, ask any questions and express any concerns about an Asynchronous or Pre-Recorded Service before submitting your request. All sales are final.

    6.2. Cancellation / Reschedule Policy. Please give at least 24 hours’ notice (preferred 48) if you have to cancel or reschedule, provided it is in the time-frame of this Agreement. If you cancel with less than 24 hours before scheduled time, remember that according to section 6.1 above, your session is non-refundable, but may be eligible for rescheduling:

        6.2.1. Extenuating Circumstances. If there is verifiable proof of extenuating circumstances for cancellations made less than 24 hours, while you will not be eligible for a refund, you may be eligible to reschedule your session for a future date. This will be according to a case-by-case basis, at the sole discretion of Soulpture.

7. No Guarantees. Soulpture cannot guarantee the success of the Services. We promise to provide you with the opportunity and support to see you grow, but the success of the Services ultimately depends on you. As such, no guarantees can be made for any particular outcome from my Services.

8. Ownership of Materials. All the content that we have provided to you, including but not limited to videos, documents and PDFs, are for your use only and are not to be re-distributed or re-used.

9. Waiver. Before the Services can begin, you must sign my Waiver Agreement form. Please read it and make sure you understand it. You need to sign that form as well as this Agreement so that we can be absolutely sure you understand and agree to it.

10. Emergency Contact Information. Soulpture cares about your safety. While not compulsory, we do request that you consider adding your in-case-of-emergency (ICE) information to this agreement:

    10.1. In-person Participation. Please provide us with the contact details of who we should contact in case of any emergency.

    10.2 Online Participation. Please provide us with your address/location (during services) and the contact details of who we should contact in case of an emergency.

11. Standard Legal Things. Choice of Laws and Venue. This Agreement will be governed exclusively by the laws of the State of Colorado. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of the State of Colorado. Severability. If any provisions of this Agreement are invalid or unenforceable, the other provisions in the Agreement will remain in full force and effect. Entire Agreement. This Agreement constitutes the entire Agreement between the parties and replaces any prior agreements. Waiver of Breach. The waiver by us of any breach by you of any provision of this Agreement will not be taken to be a waiver of any further breaches by you. Notice. For the purpose of this Agreement, email will suffice for written notice when required as set out above. Headings. The headings used in this Agreement are for stylistic purposes only and none of the content in the headings are intended to be legally binding. Counterparts. This agreement may be signed by any number of counterparts, each of which is an original, and all of which taken together constitute one single document. Online Agreement. I agree that this Agreement may be signed electronically or agreed to by having You click “I Agree,” the effect of which will be the same as if I signed this Agreement by hand and the intention of which is that both parties desire to be bound by all the terms of this Agreement.

Made it. Excited to do great things!

With Love,

Soulpture